EV charging maintenance · France & Belgium · since 2019

Your chargers, available.
Our team, on site.

Installation, maintenance and repair of your EV chargers. From diagnosis to report, one contact follows your intervention across France and Belgium.

JCSM technician in a high-visibility vest and helmet, working inside an open electrical cabinet
A JCSM technician working on an electrical cabinet.

What changes when you work with us.

  • One contract, zero friction

    HV/LV + AC/DC chargers + hotline under a single point of contact. No more juggling between providers.

  • Multi-brand charger maintenance

    ABB, Schneider, EVBox, Alfen, Kempower... Assignments take into account the skills required and the equipment installed.

  • Timestamped report on every visit

    Photos, measurements, recommendations. Full traceability, real-time dashboard.

Diagnosis. Intervention. Report.

  1. Diagnosis within 48 hours

    Technical audit on site or remote, transparent quote. All brands, AC 3.7 kW to DC 400 kW, HV/LV substations included.

  2. Response within 48 hours as per contract

    Qualifelec IRVE certified, authorised and self-sufficient technicians. Parts prepared in advance, on-site diagnosis and recommissioning tests.

  3. Detailed report

    Photos, measurements, recommendations. Timestamped report on every visit, real-time dashboard. Full traceability.

Multi-brand

Brands and networks we work on.

Logo Powerdot
Logo Schneider Electric
Logo Legrand
Logo Alfen
Logo Autel
Logo Freshmile
Logo ABB
Logo EVBox
Logo Wallbox
Logo Hager
Logo Siemens
Logo DBT
Logo Ingeteam
Logo Carplug
Logo Becable
Logo Bouygues
Logo EKO
Logo Efacec
Logo IES
Logo Alpi
Logo Ville de Perpignan
Logo Basic Fit
Logo Anyos
Qualifelec IRVE certification Certified

Where we operate

Across France, and Belgium.

Technical teams spread across the entire territory: Île-de-France, Hauts-de-France, Auvergne-Rhône-Alpes, PACA, Occitanie, Nouvelle-Aquitaine and beyond. We also operate in Belgium.

See our coverage

Loading reference locations.

FAQ

Your questions. Our direct answers.

We have a large rollout to launch, can you handle it?

200 chargers over 12 months, is that feasible?
Yes. We manage portfolios of 50 to 500+ charging points. Scheduling, installer coordination, budget, reporting: everything is driven by a dedicated project manager. You get a progress report, not surprises.

And if it spans 15 different sites?
That is exactly where we add the most value. One single dashboard, one person to call, consistent standards across all your sites.

Our existing fleet has compliance issues

We have a fleet installed by someone else, can you take it over?
Yes. We audit it, list what is blocking, and prioritise the corrections. You walk away with a clear plan and up-to-date documentation for the inspection body.

Do you also handle exchanges with the inspection body?
Yes. Technical documentation, responses to observations, grid operator coordination: we take care of it so you do not have to juggle between contacts.

Our chargers are often unavailable

How quickly do you intervene?
Response times are defined in your maintenance contract. Before any dispatch, we run a remote diagnostic. The goal: fix the fault on the first visit and, if a part is missing, return without billing an additional call-out.

We have a multi-brand, multi-installer fleet. Is that a problem?
No, that is our speciality. We audit it, identify the weak points, and stabilise it. Many of our clients came to us for exactly that.

We have vandalism problems at our sites

When should a site be secured?
As soon as the first incident occurs. Or better: before. Isolated site, recurring cable theft, low foot traffic at night? We run the diagnosis and act fast.

We already have a security provider, is that compatible?
Yes. We integrate into your existing setup (CCTV, alarms, security patrols) so that chargers are treated like your other critical assets.

Our users call too much and we cannot keep up

Can you answer on our behalf?
Yes. We operate as a white label, with your scripts, your tone, your processes. Your users notice no difference.

And to reduce call volume?
We analyse why people call. Often it is a recurring technical issue. We fix it at the source, and the calls drop.

Contact

Ready to entrust your chargers to a certified EV charging maintainer?

Describe your situation. A technician who knows the field will call you back within 48 hours. Not a salesperson.

Need quick help?

Technical support available 24/7

Response within 48 hours

A field technician contacts you

Direct call

+33 1 83 75 57 06

Direct email

contact@jcsm.fr

Head office

60 rue François 1er, 75008 Paris

SIRET 99387429600011 - Across France and Belgium