JCSM: the field first, no shortcuts.
The IRVE sector suffers from unqualified providers and a lack of traceability. Drawing on field experience since 2019, we created JCSM to fix that: building EV charging on the ground, not on a slide deck.
Why we do this
The problem
The mass rollout of EV charging stations in France revealed a major issue: in the field, unqualified providers, uncertified technicians, missing intervention reports and a lack of technical traceability are the norm.
Operators end up with mixed fleets – ABB, Alfen, EVBox, Kempower, Wallbox – and no single provider able to maintain them all. Each brand requires a different subcontractor, every fault becomes a logistical headache, and uptime drops.
The JCSM answer
JCSM was born from that observation: we needed to build a team of field technicians able to master every brand, respond fast with guaranteed SLAs, and act as a single point of contact for CPOs and manufacturers.
No generalists sent by default. Qualified EV charging technicians, overseen by a JCSM coordinator, with a timestamped, photo-backed report for every intervention.
Today and tomorrow
Since our first interventions in the Paris region, JCSM has grown with its clients. Growth happens in the field, contract after contract, station after station. In 2025, JCSM launched its installation activity. In 2026, France-based customer support and remote supervision will round out the offer, with a strong commitment to inclusion through the recruitment of agents with disability status (RQTH and AAH).
Our values & commitments
Measurable guarantees for CPOs, manufacturers and operators
The field first
Our technicians spend most of their time on site, not behind a screen. That's where the real problems get solved.
Multi-brand, no compromise
ABB, Alfen, EVBox, Kempower, Wallbox... We don't pick our brands, we master them all. A mixed fleet? That's our daily reality.
Measurable contractual SLAs
Contractual SLA: response within 48 hours, as per contract. Every commitment is contractualised and measurable.
Total transparency
Timestamped intervention reports, before/after photos, real-time tracking. Delivered to your platform within 24 hours.
100% France-based hotline
Our call centre is based in France, with IRVE-trained agents. N2/N3 support by certified technicians. No offshore call floor.
Inclusion & responsible employment
JCSM is committed to recruiting people with disabilities (RQTH, AAH) for its customer support roles. Adapted positions, work that matters.
Since 2019. Always in the field.
From the Paris region to France-Belgium coverage, every step was built in the field.
First IRVE field experience
Start of field experience in electric vehicle charging infrastructure. Interventions on the first charging stations deployed in France.
JCSM SAS founded
A field team since 2019, JCSM SAS incorporated in 2023. First maintenance interventions in the Paris region. Founding conviction: the field first.
First maintenance contracts
Operational ramp-up. First recurring contracts with CPOs and charging station manufacturers.
Installation launch
Launch of the charging station installation activity alongside maintenance. Operational scale-up across the entire territory.
France-based customer support & inclusion
Launch of the France-based call centre and remote supervision of charging stations. Recruitment of RQTH/AAH agents for customer support roles.
The facts. Nothing but the facts.
Interventions (last 12 months)
Response as per contract
Across France and Belgium
In the field since
Specialised IRVE technicians
Not general electricians. Qualified IRVE technicians, supervised by a JCSM coordinator and dedicated to EV charging.
Key roles: qualified multi-brand field technicians, project coordinators, customer support agents (France-based hotline), technical manager.
Qualified technicians
Qualified for electrical work on charging infrastructure and supervised by a JCSM coordinator. Our technicians work on ABB, Alfen, EVBox, Kempower, Wallbox and many more.
Nationwide coverage
Technicians stationed throughout France and Belgium, for fast on-site interventions wherever you operate.
A profession, not a gig
Our technicians are IRVE specialists. No general electrician sent by default. Every intervention is carried out by an EV charging expert.
New brands, new protocols
Every new brand, every new protocol (OCPP 2.0.1, ISO 15118) is built into our programme.
A company open to every profile.
JCSM actively recruits people with disabilities for its customer support and technical assistance roles.
RQTH & AAH recruitment
Our customer support agent positions are open to RQTH and AAH disability-status beneficiaries. We adapt workstations and offer tailored conditions: remote work, flexible hours, personalised support.
France-based hotline
Our call centre employs France-based agents, trained on IRVE charging stations. Accessible roles, rewarding work and a concrete mission: helping charging station users every day.
We don't sell dreams. We repair charging stations.
Ensuring the sustainable operation of your infrastructure
Diagnosis before every intervention
Work carried out to current standards
Photo report delivered within 24 hours
No magic restarts. No vague answers.
We deliver a clear diagnosis: what works and what needs to be fixed.
Our values: safety of people and installations, skills development, inclusion and responsible employment, environmental respect, full traceability of every intervention (timestamped report, photos, OCPP tracking).
JCSM works in support of CPOs/EMSPs and major national integrators, for IRVE installation and maintenance, while remaining independent and focused on technical excellence.
Your next project starts here.
An installation project, a network to maintain or a charger out of order: tell us about it. Reply within 48 hours, across France and Belgium.
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A tailored technical consultation