Privacy Policy

At JCSM, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use and safeguard your data.

1. Data Controller

The data controller for personal data is:
JCSM SAS
60 rue François 1er, 75008 Paris, FRANCE
Email: [email protected]

2. Data Collected

We collect the following personal data when you use our contact form:

  • First and last name
  • Email address
  • Phone number (optional)
  • Company (optional)
  • Message

3. Purpose of Processing

Your personal data is collected for the following purposes:

  • Responding to your enquiries
  • Providing information about our services
  • Preparing a personalised quotation
  • Managing the client relationship

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Your consent (contact form)
  • The performance of pre-contractual steps taken at your request
  • Our legitimate interest in developing our business

5. Data Recipients

Your personal data may be shared with:

  • JCSM internal departments responsible for processing your request
  • Our technical service providers (hosting, email) strictly within the scope of their services

We do not sell or rent your personal data to third parties.

6. Data Retention

Your personal data is retained:

  • For 3 years from our last contact for prospective clients
  • For the duration of the contractual relationship and 5 years thereafter for existing clients

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: you may obtain a copy of your personal data
  • Right to rectification: you may request the correction of inaccurate data
  • Right to erasure: you may request the deletion of your data
  • Right to restriction: you may request the restriction of processing of your data
  • Right to object: you may object to the processing of your data
  • Right to data portability: you may receive your data in a structured format
  • Right to withdraw consent: at any time

To exercise these rights, please contact us at: [email protected]

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority: www.cnil.fr

8. Data Security

We implement all appropriate technical and organisational measures to ensure the security of your personal data and to prevent its alteration, loss or unauthorised access.

9. Cookies

Our website does not use tracking or advertising cookies. Only technical cookies strictly necessary for the operation of the site may be used.

10. Changes to This Policy

We reserve the right to amend this privacy policy at any time. Any changes will be published on this page with an updated date.

Last updated: January 2026

11. Contact

For any questions regarding this privacy policy or the processing of your personal data, please contact us at:
[email protected]