Privacy Policy
At JCSM, we take the protection of your personal data very seriously. This privacy policy explains how we collect, use and safeguard your data.
1. Data Controller
The data controller for personal data is:
JCSM SAS
60 rue François 1er, 75008 Paris, FRANCE
Email: contact@jcsm.fr
Phone: +33 1 83 75 57 06
2. Data Collected
We collect the following personal data when you use our contact form:
- First and last name
- Email address
- Phone number (optional)
- Company (optional)
- Message
3. Purpose of Processing
Your personal data is collected for the following purposes:
- Responding to your enquiries
- Providing information about our services
- Preparing a personalised quotation
- Managing the client relationship
4. Legal Basis for Processing
The processing of your personal data is based on:
- Your consent (contact form)
- The performance of pre-contractual steps taken at your request
- Our legitimate interest in developing our business
5. Data Recipients
Your personal data may be shared with:
- JCSM internal departments responsible for processing your request
- Our technical service providers (hosting, email) strictly within the scope of their services
- Cloudflare, Inc. (United States), which protects and delivers this website: your IP address, requests and form submissions pass through its servers. This transfer outside the EU is covered by the EU-U.S. Data Privacy Framework and the European Commission's standard contractual clauses.
- The OpenStreetMap Foundation (United Kingdom, European Commission adequacy decision), when you view a map (Coverage page and regional pages): your browser downloads the map tiles from its servers, which receive your IP address; searching for a town or postcode on the Coverage page also sends the text you type to its Nominatim geocoding service. No other data is shared with them.
We do not sell or rent your personal data to third parties.
6. Data Retention
Your personal data is retained:
- For 3 years from our last contact for prospective clients
- For the duration of the contractual relationship and 5 years thereafter for existing clients
7. Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: you may obtain a copy of your personal data
- Right to rectification: you may request the correction of inaccurate data
- Right to erasure: you may request the deletion of your data
- Right to restriction: you may request the restriction of processing of your data
- Right to object: you may object to the processing of your data
- Right to data portability: you may receive your data in a structured format
- Right to withdraw consent: at any time
To exercise these rights, please contact us at: contact@jcsm.fr
You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés), the French data protection authority: www.cnil.fr
8. Data Security
We implement all appropriate technical and organisational measures to ensure the security of your personal data and to prevent its alteration, loss or unauthorised access.
9. Cookies
Optional audience measurement tools and Google Tag Manager are activated after you accept them in the cookie banner. Refusing them does not prevent browsing or using the contact form. One exception starts as soon as a page opens: Umami, a visitor statistics tool we host ourselves in France (OVH), counts page views, the referring page, country, device and browser. It sets no cookie, keeps neither your IP address nor URL parameters, and its anonymous statistics serve only our own audience measurement, so it is exempt from consent (article 82 of the French Data Protection Act, CNIL guidelines on trackers). To object, click "Decline" in the cookie banner: declining also removes you from this count. Your browser's "Do Not Track" setting, where it still exists, has the same effect. These statistics are deleted after 13 months. After you accept, Google Tag Manager (and the audience tags it loads) may start. Without your consent, or after a refusal, it is not loaded. Your choice is stored locally in your browser for up to twelve months. You can change it or withdraw your consent at any time: .
10. Changes to This Policy
We reserve the right to amend this privacy policy at any time. Any changes will be published on this page with an updated date.
11. Contact
For any questions regarding this privacy policy or the processing of your personal data,
please contact us at:
JCSM SAS - 60 rue François 1er, 75008 Paris
Email: contact@jcsm.fr
Phone: +33 1 83 75 57 06